An effective leader possesses many skills that make him a person other people want to follow. When it comes to communication skills, these are probably the most important for running an organization, department or team successfully. Without good communication, it is difficult for leaders to express ideas. Good communication skills motivate and inspire employees to work together to make the company more profitable and a better place to work. A recipe for communication skills will help anyone to become a more effective leader.
Early on in my career I was, unfortunatly, the guy who finished other’s sentences. This happened for several reasons. First, I was, and still am, fast paced and eager to get to work, so when someone speaks slowly, it drives me crazy. The other reason was really that as a young leader, the older people within the organization just assume you know nothing, especially the bad bosses out there.. So to show them I did, I’d finish their thought before they could.
It was only after having a conversation with someone similar I realized how annoying it was and that honestly, I wasn’t being a good communicator. Here are some ways to enhance your communication skills within your organization. By doing these you will become a more effective communicator and thus, a more effective leader.
Listening – Good listening skills are crucial for leaders. By listening to what others have to say, by allowing them to make suggestions and pitch ideas, you not only show respect by valuing their opinion, but you gather information that can help you to run a department or company better. Good leaders know that they don’t have all the answers and that people who work in the trenches often have useful ideas.
Dispensing Information – Communication skills include telling people what is going on. Without enough information, employees are bound to guess or gossip. This wastes everyone’s time. It is better to provide all the necessary information for a given project or situation. Employees with all the right information can focus on the task at hand and not waste time wondering about what is going on. A good leader does not keep his people in the dark about important matters that affect them.
People Person – It is easier to communicate with people if you are genuinely a people-person. If you like people, enjoy being around them and talking with them, this affable quality will shine through and make it easier for you to get along with all types of people. Good leaders try to build relationships with people. It is easier to do this with people that you genuinely like.
Observing – Communication is not just about listening and speaking. It is also about observing. A person may say one thing, but his body language, facial expressions or tone of voice may be in opposition. A good communicator realizes that the actual words spoken are just one part of what a person may actually mean. Paying attention to these non-verbal cues helps a leader to really understand what a person a saying.
By improving his communication skills, a leader can become more effective in his job. Working on all the components of good communication takes time, but it is a worthwhile for those who want to be good leaders within their organization.
Question: How do people tend to look at you when you speak? This can tell a lot about how they’re receiving your message.